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Insurance Translation

Over the years, Akorbi has developed custom processes for handling compliance-related documents such as translation of claims, denial, appeals and grievance letters. We fully understand rules and regulations as imposed by State and Federal government in regards to translations of such sensitive documentation. With Health Care Reform coming into effect in 2014, Akorbi is helping healthcare insurance companies with compliance, identifying documents that need translation, and setting up standards and processes.

With the changing rules and regulations of Health Care Reform, SB853 (CALAP), we have implemented special medical insurance translation services to cater to the time sensitivity of documents like Denial Letters, Claims, Appeals and Grievances. We have significant experience with medical insurance translation of documents like Benefit Summaries, SOB, EOC, ANOC, EOB, and already have SECURE systems in place to accommodate HIPAA requirements and TMS. Due to our extensive industry experience and loyal clients, we have developed a cost-effective and fast process for the translation of these time-sensitive documents.

As a language consulting firm, Akorbi specializes in providing insurance translation services. We are ISO 9001 certified for quality assurance, certified at the federal level, and are minority-owned and operated. Our services include complete health insurance translation, interpretation, and language training services in more than 170 languages.

Each of our in-house native-speaker translators and editors has at least a four-year university degree in translation or a closely related field, in addition to a number of technical specializations. Our insurance translation services are backed by years of proven quality translation experience.

One of our primary business goals is to provide dedicated quality of service. We accomplish this by assigning each client a specific account manager who is responsible for the quality of that project. Our account managers remain in close communication with clients throughout the entire process. Each manager is also assigned a translation and editing team for each insurance translation service in order to maximize familiarity with the subject matter, thus ensuring consistency throughout the project. We take the utmost care to choose teams that have significant experience in insurance translation services.

Our insurance translation services translate millions of words per year and maintain client-specific and exclusive style guides and glossaries. In addition, we offer complimentary development and maintenance of translation memories and glossaries, all of which are backed by our CMS- and HIPAA-compliant processes and facilities. Our insurance translation service clients are also benefited by a pricing structure that offers aggressive discounts per word for large-volume contracts. Through the utilization of CAT and automation tools we are able to offer our clients significant savings and discounts on repetitions.

Akorbi also offers scalability so that our highly trained staff can handle predictable as well as unforeseen volume. As a result we are able to provide even our biggest customers with fast, low-cost and dependable insurance translation services. Our state-of-the-art-technology infrastructure includes our own Proprietary Project Management Software and Customer Portal (AERIALPM) in addition to specialized servers that are equipped with cutting-edge recovery and security options.

Some of the documents we translate for the insurance industry are:

  • Annual Notice of Change (ANOC)
  • Annual reports
  • Auditor's reports
  • Balance Sheets
  • Beneficiary Designation
  • Beneficiary Forms
  • Benefit packages
  • Benefit summaries
  • Claims
  • Denials/Appeals/Grievance Letters
  • Disclosure Statements
  • Enrollment forms
  • Evidence of Coverage (EOC)
  • Evidence of Insurability Forms
  • Explanation of benefits (EOBs)
  • Financial Reporting Guidelines
  • Government Tax Reports
  • Group policies
  • Insurance booklets
  • Insurance forms
  • Member Correspondence
  • Operating Processes
  • Private and Public Offerings
  • Property Risk Control Documents
  • SB843 (CA-LAP) related documents
  • SEC Reports
  • Summary of Benefits (SOBs)
  • Summary Plan Descriptions (SPDs)
  • Wellness information

Translation of a Variety of Marketing Materials for the Insurance Industry:

  • Billboards
  • Brochures
  • Business cards
  • Flyers
  • Magazine ads
  • Postcards
  • Power point presentations
  • Sales presentations
  • Trade show booth posters
  • Newsletters
  • Press releases
  • Websites

We are committed to providing only the highest quality insurance translation services and translations for the lowest prices available, all without missing a deadline. Our dedication to developing long-term relationships with our clients ensures there is no room for failure.

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