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Customer & Project Management Portal
We are completely committed at Akorbi to providing our clients with only the highest quality localization and translation services while ensuring our clients are fully informed regarding the progress of their projects. This is why we are one of the few localization and translation companies with our own Proprietary Project Management Software and Customer Portal. This software makes it possible for us to manage the workflow as well as the life-cycle of all of our interpretation, translation and language training projects.
Our Proprietary Customer and Project Management Portal acts as an interface which allows our clients to submit secure project requests directly through our website. This saves our customers valuable time as well as allowing our project managers to access project documents and information so that the translation process can begin as quickly as possible. Standardized messages for approvals, deliveries and acknowledgements can be provided through this software for the entire Akorbi management staff. One of the premier benefits of this software is that it makes it possible to organize documents, project details and completed translations in addition to any other correspondence that may be generated in the process; all in a single secure location. As a result, our clients are able to optimize their time. Furthermore, our proprietary software provides each client with the ability to view and even download any files which have been handled or specifically produced for them. Contact information for translators, editors, interpreters and proofreaders is also stored in the software portal.
We are also proud of the fact that our clients are able to make necessary changes related to their projects. The software will ensure that everyone who is involved in the project will be kept up to date so that action may be taken accordingly. This helps to minimize the amount of time lost so that projects are kept on track and on time. Clients are also able to benefit from the reporting module which enables them to generate customized, detailed reports based on contractual agreements organized according to a variety of criteria such as type of document, required language, name of document, region or area, individual requesting project, cost of project, project date and much more.
Contact Akorbi today to find out how you can benefit from our proprietary project management system and customer portal Free of Charge!

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